OutlandUSA.com is a retailer that specializes in rugged outdoor clothing, travel bags, and watches. They offer a wide selection of products at reasonable prices, and their customer service is top-notch. Located in Nolensville, Tennessee, OutlandUSA.com operates out of a corporate office and is open to the public during specific business hours. The company prides itself on prompt shipping and great deals, as evidenced by the positive reviews from satisfied customers. Whether you're in need of a new jacket, hat, or bike, OutlandUSA.com has got you covered.
Amenities and More
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Reviews
I live in Nolensville and having these guys right down the street is amazing! You can create a cart and then call them and they'll have your order ready to purchase at the bike shop on Haley. Very friendly folks, great selection, great prices. Great neighbors!
Their customer service is virtually non existent. Finally got someone to reply to my email about a price adjustment. I bought a jacket and its still in transit, not yet delivered, but now the same jacket on their site is $80 cheaper. They won't do a price adjustment. But they said I can buy another one on sale and return the original when I get it with no charge return shipping. lol... What? Sure. Let's waste time on both our ends.
Received a “happy” surprise gift from my daughter, who lives out of state, on Saturday! She purchased a pair of Adidas Terrex Eastrail hiking shoes for me from OutlandUSA through Amazon. Shipping was amazingly fast because they arrived 6 days earlier than she expected. The fit is perfect and I’ve already been hiking in them. I loved the way the treads grabbed on to the loose rocks and soul on the steep portions of the trail. There is plenty of room in the toe box too. Lightweight and a nice design/color. I highly recommend these hiking shoes!
I was pleasantly surprised to find a nice note from the company inside the box and realized that they are located about 20 minutes from my home. I will definitely take the time to visit their store and do some more shopping!
The worst customer service ever. I don’t care how fast they shipped my jacket. They gave me nothing not even a receipt. I won’t recommend or order from this company anymore. So disappointed..
I ordered side bars for my Yakima Overhaul rack. I received a receipt and still have a shipping notification with package weight. The order was cancelled?! Who cancelled it? I DID NOT! Now I am SHOCKED to learn THE COMPABY IS BASED ~30 MINUTES AWAY FROM ME? I am confused and unhappy with this retailer
I just ordered some Keen shoes from this company on Saturday and they said a receipt and copy of my invoice was sent to my email, but I didn't receive it. I've seen some negative and positive reviews about this company. I hope and pray that my outcome with this company turns out positive.
Great company with good pricing and amazing costumer service. My ordered item that was on sale was out of stock and they helped me get a similar item at the same price point in no time at all! Definitely will be getting my business in the future!
I'm disgusted with this company. I placed an order for climbing shoes April 23rd & paid for expedited shipping to get the company to deliver the shoes by April 26-April 28. The package arrived late on April 29. The shoebox was packaged only in a plastic bag, which was torn. The shoebox itself was destroyed. The shoes were not properly wrapped in protective paper and were worn and dirty.
Location
7223 Haley Industrial Dr, Nolensville, TN 37135, United States
Hours
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Monday
09:00 AM - 06:00 PM
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Tuesday
09:00 AM - 06:00 PM
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Wednesday
09:00 AM - 06:00 PM
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Thursday
09:00 AM - 06:00 PM
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Friday
09:00 AM - 06:00 PM
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Saturday
10:00 AM - 06:00 PM
- Sunday Close
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